Enterprise Challenges

Strategic Business Design
Design a smart enterprise to identify and follow through on strategic opportunities

• Develop new Business Models and capabilities
• Map out market positioning and ecosystem relations
• Look ahead with strategic scenarios and foresight

Lean & Agile
Design a responsive enterprise ready to rapidly respond to disruptive shifts

• Enable entrepreneurship and innovation through systemic support
• Respond to opportunities with new or evolved capabilities
• Design platforms for business agility and resilience

Customer Experience
Design a customer-oriented enterprise to win markets and exceed expectations

• Include customer success in everything you do
• Make the link between experience insights and performance
• Build connected products to consistently deliver value

Future of work
Design a self-organizing enterprise to engage staff members and empower teams

• Focus on what really matters to your teams and their work
• Understand culture, workplace reality and staff experience
• Design systems to support co-creative transformation

Service Design & Delivery
Design a useful, well-operating enterprise to deliver value through services

• Establish opportunities for scale in your enterprise
• Connect service designs to your target operating model
• Design your business architecture as a system for change

Design Leadership
A design-driven enterprise to realize the extraordinary contribution of your design teams

• Leverage design capabilities for enterprise change
• Bridge the execution gap to deliver value at scale
• Boost the impact of your design teams and their work