2015 - 2017
Within a large program of Digital Transformation and service delivery, AccorHotels asked for our help to enable hotels to reorganize themselves around today’s digitally enabled guest. Linking customer, staff and ecosystem viewpoints to new digital capabilities, we developed a toolkit for hotel managers to innovate locally and turn group-wide services into a competitive advantage.
In collaboration with Anne Landréat / humanside.
Do you want to discuss how to get started with Enterprise Design? Let's schedule a one hour call and discuss how to approach your personal enterprise challenges. We will help you to figure out which challenges to tackle and how to approach them. Together we find the right tools from the Enterprise Design Framework or the best mentors and trainings.